CHUBB - Alarm going off on neighbors property.

0 comments
Not resolved

I live in Eleventh Ave , Berea, Durban. My neighbors alarm goes off every week or so. this issue is that this goes off for hours. I phone the Chubb and the standard response is that they will see what they can do. I realize that it is the owners issues but surly Chubb should not be allowed to install such alarm or at least react/call the owners/turn the thing off.

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Review about: Alarm.

Chubb Homeowner's Insurance: The WORST.

1 comment

This Insurer is corrupt beyond description.

We had been high-end, good paying customers for more than 5 years.

We had the unfortunate event of hiring a rogue builder who stole more than $295,000 from us, and left us with more than $200,000 worth of damages to repair.

We repaired all damages out of pocket!

Our misguided and downright *** Broker, BK International, told us to file our insurance claim with Chubb to get reimbursed rather than chasing after the rogue builder's secondary-lines insurer [means they are for the low quality people, much like being in an auto insurance pool for bad drivers who cannot get insurance].

Well, the worst in Chubb revealed itself in spades.

They sent us a letter telling us that our policy was discontinued!

Unbelievable.

The BK Broker turned into Satan in woman form. She laughed into the phone after we called her furious at this terrible behavior. She did nothing whatsoever to contact Chubb and yell at them for dropping perfectly good customers.

We abandoned fighting with these two evil entities.

We went ahead and negotiated with the secondary-lines insurance company from the rogue builder, and settled for 'pennies' on the dollar.

We then abandoned any further dealings with BK international and with "F" deserving Chubb.

We then had the sense to find a quality MUTUAL insurance carrier, and dealt with them directly.

We got better coverage, better service at a lower price altogether.

Do NOT trust the Golf Course begotten "A" rating from Chubb. They are totally corrupted with terrible servicing and drop perfectly honorable and high end customers rather than pay on claims that are able to be Subrogated with the responsible carrier.

This also applies to their Auto Insurance.

Be aware. Take action and protect yourself from corrupted, monolithically overgrown insurance corporations.

Review about: Chubb Homeowners Insurance Co.

Comments

Anonymous
Covington, Kentucky, United States #1269849

This review is embarrassingly glib, biased and bitter, more suggestive of the reviewer than those being reviewed.The broker's performance is central to what went wrong, yet the carrier receives the focus of the lousy review?

Also amusing how the writers has discerned the new coverage is "better".Some deep analysis there...

CHUBB - CHUB Insurance payment system penalizes consumers

Bloomfield, New Jersey 0 comments
Not resolved

CHUBB Insurance's new electronic system for credit card payment mysteriously switched from the one payment plan to an installment plan, which carries extra charges. The single payment plan does not charge finance fees.

A CHUBB financial services person walked me through the set up of the annual method. After it was ready to go, the annual payment was made. But the system reverted to the installment plan, giving CHUBB those extra fees. CHUBB admits "start-up problems" with its new payment system. It will cancel the extra fees. Or try.

Why am I pissed? First, the CHUBB system transform "Service" into "Do It Yourself Service." When it screws up, the consumer must fix it or pay for it. Second, the insurance industry spends millions to lobby against government regulations that the industry claims would lead to waste and inefficiency. Or am I missing something: Is CHUBB already a government agency?

Review about: Personal Home Insurance.

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